Knowledge Base
Pronto Xi Glossary
Plain-English definitions of the Pronto Xi terms, roles and concepts our clients ask about most. Use the search, filters or A-Z index to jump straight in.
Topic
A
- Accounts Payable (AP)Financials
The part of Financials used to manage supplier invoices, payment approvals, supplier balances and outgoing payments.
- Accounts Receivable (AR)Financials
The part of Financials used to manage customer invoices, receipts, debtor balances, collections and customer account activity.
- Ad hoc activityCRM
A one-off customer, prospect, service or internal task recorded outside a repeating schedule.
- Advanced ForecastingSupply Chain
Forecasting functionality used to predict demand and support purchasing, replenishment and inventory planning decisions.
- Advanced Shipping Notice (ASN)Supply Chain
An electronic notice from a supplier or trading partner advising what goods are being shipped, usually before they arrive.
- AllocationDistribution
The reservation or assignment of stock, people, equipment or resources to a specific order, job, project or service call.
- Asset & Facility ManagementAsset & Facility Management
The Pronto Xi area used to plan, maintain and manage physical assets, facilities, service calls, rentals, projects and resources.
- AttributeCRMFoundation / Platform
A flexible data field used to record extra information about customers, prospects, products or other records for reporting and segmentation.
- Audit trailFoundation / PlatformFinancials
A record of system activity that helps show what happened, when it happened and who made the change.
B
- BackorderDistribution
An order or order line that cannot be fulfilled immediately because the required stock is unavailable.
- Bill of Materials (BOM)Manufacturing
A structured list of components, raw materials and quantities required to make a finished or semi-finished product.
- BudgetFinancials
A planned financial target or allocation used to compare expected performance against actual results.
- Business DashboardBusiness Intelligence
A visual summary of key metrics, reports and alerts used to monitor performance quickly.
- Business Intelligence (BI)Pronto iQ / Analytics
Reporting and analytics used to turn Pronto Xi data into dashboards, operational reports and management insights.
C
- Capacity Requirements Planning (CRP)Manufacturing
A manufacturing planning method used to check whether available labour, machines and resources can meet planned production demand.
- Cash BookFinancials
A financial function used to record and reconcile bank transactions, receipts, payments and cash movements.
- Chart of AccountsFinancials
The structured list of general ledger accounts used to classify financial transactions for reporting and control.
- Cloud ERPFoundation / Platform
A deployment approach where the ERP system is hosted and accessed through managed cloud infrastructure rather than only on local servers.
- Consignment noteDistribution
A document used in despatch and freight processes to identify goods being shipped and support delivery tracking.
- ContactCRM
A person associated with a customer, supplier, site or prospect record.
- Contra journalFinancials
An accounting entry used where a party is both customer and supplier, allowing balances to be offset between AP and AR where appropriate.
- Cost centreFinancials
A reporting segment used to track income, expense or activity for a department, branch, location, team or business unit.
- Cost of Goods Sold (COGS)ManufacturingFinancials
The direct cost associated with goods sold, often used to understand margin and profitability.
- CRMCRM
Customer relationship management functionality used to manage prospects, customers, activities, opportunities, contacts and sales information.
- Customer-specific pricingCRMDistribution
Pricing rules or agreed rates that apply to a particular customer rather than the standard price list.
D
- DashboardBusiness Intelligence
A screen or report that brings together key information so users can monitor performance and make decisions quickly.
- Data WarehousePronto iQ / Analytics
A central store of business data designed for reporting, analysis and data mining across the enterprise.
- Demand ForecastingSupply Chain
The process of estimating future demand so purchasing, manufacturing and inventory plans can be adjusted early.
- DespatchDistribution
The warehouse and logistics process of finalising goods for shipment, including picking, packing, documentation and freight steps.
- DistributionDistribution
The Pronto Xi area covering inventory, purchasing and sales processes that move goods through the business.
- Distribution Requirements Planning (DRP)Supply Chain
A planning method used to calculate stock requirements across locations, warehouses or branches.
- Document approvalFinancialsFoundation / Platform
A workflow used to approve transactions such as purchase orders, invoices or other business documents before they proceed.
- Drill-downFinancials
The ability to move from a summary figure to the underlying transactions or detail behind it.
E
- eCommerceRetail
Online selling functionality that connects digital storefronts with products, inventory, pricing and order processing.
- eInvoicingFinancials
Digital exchange of invoice information between supplier and customer systems to reduce manual entry and streamline invoice processing.
- Electronic Data Interchange (EDI)Supply Chain
A way to exchange structured business documents, such as purchase orders, acknowledgements, ASNs and invoices, with trading partners.
- Enterprise Resource Planning (ERP)Foundation / Platform
An integrated business system that connects finance, operations, supply chain, inventory, people and reporting in one platform.
F
- Facility ManagementAsset & Facility Management
Processes used to manage buildings, sites, service work, equipment and associated maintenance or operational tasks.
- Field ServiceServices
Work performed by service technicians away from the office or workshop, usually supported by mobile access to jobs, parts and customer information.
- FinancialsFinancials
The Pronto Xi area for core accounting and financial control, including general ledger, accounts payable, accounts receivable and budgeting.
- ForecastingSupply ChainFinancials
Using historical activity and business assumptions to estimate future demand, revenue, cash flow or inventory requirements.
- FoundationFoundation / Platform
The core technology layer that supports Pronto Xi applications, data, security, configuration and integration.
G
- General Ledger (GL)Financials
The central accounting record where financial transactions are posted, summarised and reported.
- Goods receiptAsset & Facility Management
The process of recording goods received from a supplier so inventory and purchasing records can be updated.
- Groups/KitsAsset & Facility Management
A way to organise related stock items or combine components for selling, handling or reporting purposes.
H
- HierarchyFinancials
A reporting or organisational structure used to roll up information, such as accounts, cost centres, companies or departments.
- Hybrid deploymentFoundation / Platform
A deployment approach that combines cloud-hosted and on-premises components or environments.
I
- IBM Cognos AnalyticsPronto iQ / Analytics
The analytics technology integrated with Pronto Xi to support reporting, dashboards, visualisations and self-service business intelligence.
- InventoryDistribution
The Pronto Xi area used to manage stock items, quantities, movements, pricing, locations and replenishment activity.
- Inventory transferAsset & Facility Management
The movement of stock between warehouses, branches, bins, stores or other stock locations.
- Invoice matchingAsset & Facility Management
The process of comparing supplier invoices with purchase orders and goods receipts before payment approval.
- Item masterManufacturing
The core product or stock record containing information such as item codes, descriptions, units of measure, pricing and inventory controls.
J
- Job costingManufacturing
Tracking revenue, costs, labour, materials and margins against a job, project, service task or manufacturing activity.
K
- KittingAsset & Facility Management
The grouping of multiple stock items into a kit for sale, assembly, handling or fulfilment.
L
- LaboratoryManufacturing
Manufacturing quality functionality used to record tests, results and certificates for products or production batches.
- Landed costFinancials
The full cost of bringing goods into inventory, including supplier cost plus freight, duty, insurance and other import or delivery costs.
- Lay-byRetail
A retail sales arrangement where goods are reserved and paid for progressively before final collection.
- LeadCRM
A potential customer or sales opportunity that has not yet become a qualified opportunity or customer.
- Lead timeSupply Chain
The expected time between placing an order or starting a process and receiving the goods or completing the activity.
- LocationAsset & Facility Management
A physical or logical place where inventory, assets, resources or work activities are recorded.
- Lot/Batch trackingManufacturing
Tracking groups of items produced or received together, often important for traceability, quality control and recalls.
M
- Maintenance ManagementAsset & Facility Management
Functionality used to plan and control plant, equipment or asset maintenance to reduce breakdowns and service costs.
- Make to OrderManufacturing
A manufacturing method where production is triggered by a specific customer order.
- Make to StockManufacturing
A manufacturing method where products are made in advance and held in inventory for future sales.
- Manufacturing ManagementManufacturing
The Pronto Xi area covering production planning, shopfloor activity, materials, capacity, work orders, quality and scheduling.
- Manufacturing PlanningManufacturing
Planning functionality including MPS, MRP, DRP and CRP to coordinate materials, capacity and production requirements.
- Manufacturing SchedulerManufacturing
Scheduling functionality used to manage workload, available capacity, production sequencing and timing.
- Master Production Schedule (MPS)Manufacturing
A high-level production plan showing what finished goods are planned, in what quantity and when.
- Material Requirements Planning (MRP)ManufacturingSupply Chain
A planning process that calculates what materials are needed, and when, based on production demand, stock and lead times.
- Mobile ServiceServices
Mobile functionality that gives field staff access to service work, asset information, invoicing and payment functions while on site.
- Multi-companyFinancials
The ability to manage and report across more than one legal entity or company within the same ERP environment.
- Multi-currencyFinancials
The ability to transact and report in multiple currencies for customers, suppliers, companies or reporting purposes.
O
- Omni-channelRetail
A retail approach where sales, inventory and customer experience are connected across in-store, online and other channels.
- On-premises deploymentFoundation / Platform
Running the ERP system on infrastructure controlled by the organisation rather than fully cloud hosted.
- OpportunityCRM
A qualified sales prospect or potential deal tracked through the sales process.
P
- Payroll & ResourcesPayroll & Resources
Pronto Xi functionality for payroll, workforce information and resource planning, including people, teams and non-human resources.
- PickAsset & Facility Management
The warehouse process of selecting stock from a location to fulfil a sales, transfer, manufacturing or service requirement.
- Picking slipAsset & Facility Management
A document or instruction showing warehouse staff what items to pick for an order.
- Point of Sale (POS)Retail
Retail functionality used to process in-store sales, payments, refunds, exchanges, lay-bys and customer transactions.
- POS AppRetail
Mobile or in-store point-of-sale functionality that allows staff to sell, access product information and take payments in store.
- ProjectAsset & Facility Management
Functionality used to manage project work from quote through to completion, including task-level tracking, resource use and cost control.
- Pronto AvenueRetail
Pronto Xi's eCommerce storefront capability, used to connect online sales with Pronto Xi products, inventory and order processes.
- Pronto CloudFoundation / Platform
Pronto Software's cloud services area for hosting, managing and supporting Pronto Xi and related infrastructure services.
- Pronto CRM AppCRM
Mobile CRM functionality for sales teams to access product availability, sales orders, quotes, pricing and customer information while on the road.
- Pronto iQPronto iQ / Analytics
Pronto's business intelligence and analytics capability, including BI, advanced analytics and data warehousing services.
- Pronto Sales AppCRM
Mobile sales functionality integrated with Pronto Xi CRM for presales, sales and account management activities.
- Pronto XiFoundation / Platform
Pronto Software's integrated ERP and analytics platform for managing finance, operations, supply chain, people and reporting.
Read more - Purchase Order (PO)Supply Chain
A formal order issued to a supplier for goods or services, including quantities, pricing, delivery and approval information.
- PurchasingDistribution
Functionality used to manage procurement, suppliers, purchase orders, approvals, receipts and supply costs.
- PutawayAsset & Facility Management
The warehouse process of moving received stock into its correct storage location.
Q
- Quality ManagementManufacturing
Functionality used to support quality control, testing, compliance, traceability and continuous improvement.
- QuotationCRM
A price and supply proposal prepared for a customer or prospect before an order is placed.
R
- Real-time visibilityFoundation / Platform
Access to current operational information, such as stock, orders, transactions or service status, as activity happens.
- RentalAsset & Facility Management
Functionality used to manage rental assets, contracts, service history, rental status and asset depreciation.
- Repairs ManagementRetail
Retail/service functionality used to manage customer repairs, including quotes, labour, parts, transfers, payments and lifecycle status.
- ReplenishmentSupply Chain
The process of restocking items to meet expected demand, minimum stock levels or order commitments.
- Resource ManagementPayroll & Resources
Functionality used to plan and allocate human and non-human resources such as staff, teams, equipment and skills.
- Resource SchedulerPayroll & Resources
A visual scheduling tool used to see resource availability and adjust allocations as work priorities change.
- RetailRetail
The Pronto Xi area for in-store and online retail operations, including POS, promotions, payments, product inventory and customer activity.
- Return/RefundRetail
A retail or distribution process for reversing a sale, accepting goods back or refunding a customer.
- RosterPayroll & Resources
A schedule showing when staff or resources are assigned to work.
S
- SalesDistribution
The Distribution area used to manage the customer order lifecycle, from quotation and sales order processing through to picking and despatch.
- Sales OrderAsset & Facility Management
A customer order recorded in Pronto Xi that drives fulfilment, stock allocation, picking, despatch and invoicing processes.
- ScanpackSupply Chain
Warehouse scanning functionality used with Pronto Xi to support stocktaking, putaway, transfers, picking, packing, despatch and enquiries.
- Service CallServices
A logged customer or asset service issue that can be allocated, tracked, invoiced and reported.
- Service ConnectServices
A web portal extension for service management that allows customers to create, track and manage service calls in real time.
- Service Level Agreement (SLA)Services
A committed service target, such as response or resolution time, used to prioritise and manage service work.
- Service ManagementServices
Functionality used to manage service calls, contracts, call allocation, invoicing and service reporting.
- Shopfloor ManufacturingManufacturing
Manufacturing functionality used to manage production activity, work orders, materials, labour and production feedback on the shop floor.
- Single source of truthFoundation / Platform
A business system principle where key operational and financial data is maintained in one integrated system rather than duplicated across spreadsheets or disconnected tools.
- Stock itemAsset & Facility Management
An item recorded in inventory, such as a product, part, component, raw material or consumable.
- StocktakeAsset & Facility Management
The process of counting physical stock and comparing it with system records to identify and correct variances.
- Supply ChainSupply Chain
The Pronto Xi area covering planning, distribution, forecasting, inventory control and warehouse operations.
T
- Tender typeRetail
A payment method or category used at POS, such as card, cash, account, voucher or buy-now-pay-later option.
- Transaction historyCRMFinancials
The detailed record of past activity for a customer, supplier, account, item, order, asset or other business record.
V
- Value Added Network (VAN)Supply Chain
A network service used to exchange EDI documents with trading partners, helping reduce manual intervention.
W
- Warehouse Management System (WMS)Supply Chain
Warehouse functionality supporting activities such as receipts, putaway, replenishment, stocktake, transfers, picking, packing and despatch.
- Web InterfaceFoundation / Platform
The browser-based interface that allows users to access Pronto Xi applications from devices such as laptops or tablets.
- Work orderManufacturing
A manufacturing, service or maintenance instruction that defines work to be performed, resources required and progress to be tracked.
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