Pronto Xi Development & Integration

Not every integration needs the same design. Some workflows need near real-time updates, while others are better served by controlled batch processing with stronger reconciliation. We help clients choose the right pattern based on the importance of the data flow, the systems involved and the tolerance for delay, duplication or manual intervention.

• Match design choices to stock, order, finance or customer data criticality
• Decide early where the system of record sits for each process
• Avoid over-engineering low-risk interfaces or under-designing business-critical ones

Many integrations work fine until something unusual happens: an API changes, an order payload fails, or a master-data assumption breaks. We plan for those scenarios upfront by defining validation, monitoring, exception handling and ownership. That turns integrations into maintainable operational assets rather than fragile custom code with no clear support model.

• Document failure paths, retries, alerts and business escalation points
• Make it clear who owns data fixes versus technical fixes when problems occur
• Use logging and reconciliation patterns that help teams diagnose issues quickly

Custom development should improve the way the business works without making the environment harder to support later. We favour patterns that can be understood, tested and extended by future teams, especially where Pronto 4GL, APIs, middleware and reporting logic intersect. That gives clients more flexibility when processes change or connected systems evolve.

• Keep custom logic clear enough to support future enhancements and handover
• Test against realistic data and regression scenarios, not only happy paths
• Design for future extension where new channels, systems or entities may be added